projects – Hi there

June 17, 2014June 17, 2014

Online dating: Matching, meeting, and mapping

January 5, 2013February 22, 2018

Studying interaction design and invention processes

I use in-depth research to describe the design of new interactions and technologies, not only in theory but in practice. By gaining a better empirical understanding of design teams and design stakeholders, we can help educators work with students, tool makers improve design tools, and professionals extend their own practices of creation and communication.

Download the dissertation (PDF)

January 14, 2010June 16, 2014

Opinion Space

Opinion Space will harness the power of connection technologies to provide a unique forum for international dialogue. This is…an opportunity to extend our engagement beyond the halls of government directly to the people of the world.

U.S. Secretary of State Hillary Clinton 2010

Opinion Space is an online platform designed to promote more nuanced dialogue and surface insightful ideas. It asks participants to vote on a series of questions, then asks them to contribute a comment.

Instead of representing comments in a long list, it places them as dots within a three-dimensional space. The location of the dots is derived from participants’ votes using collaborative filtering and multidimensional visualization techniques. The resulting “map” highlights overall patterns and insightful individuals that might otherwise get lost in the crowd.

A version of Opinion Space is now in use at the US State Department as part of their public diplomacy initiative.

I was Opinion Space’s original interaction designer from 2009 to 2010, working on both the initial Berkeley prototype and then the version deployed for the US State Department.

Press about Opinion Space

US Department of State Blog (Dipnote): http://blogs.state.gov/index.php/site/entry/opinionspace_global_digital_conversation
US. Department of State Announcement: http://www.state.gov/r/pa/prs/ps/2010/03/138326.htm
Harvard Journalism Lab: http://www.niemanlab.org/2010/03/global-opinions-visualized-the-state-departments-opinion-space/#more-13891
Tech President Blog: http://techpresident.com/blog-entry/state-departments-brand-new-opinion-driven-global-data-visualization-thingy
CBS News: http://www.cbsnews.com/video/watch/?id=6307886n&tag=api
UK Guardian: http://www.guardian.co.uk/commentisfree/cifamerica/2010/mar/18/opinion-space-state-department
Government Technology Times: http://www.govtech.com/gt/articles/750825
Bay Citizen: http://www.baycitizen.org/columns/brainstorm/civility-algorithm/
ICT4Peace: http://ict4peace.wordpress.com/2010/03/16/opinion-space-a-compelling-new-initiative-from-us-state-department/
Wired News: http://www.wired.com/epicenter/2009/04/new-tool-shows/
SF Chronicle: http://www.sfgate.com/cgi-bin/blogs/techchron/detail?blogid=19&entry_id=38849
Fast Company: http://www.fastcompany.com/1586879/us-state-department-cozies-up-to-social-media-and-infographics
Network World: http://www.networkworld.com/community/node/59390

June 9, 2007June 16, 2014

Intel Mobile Clinical Assistant

I was the lead user experience researcher for Intel’s Mobile Clinical Assistant, the first tablet designed and engineered specifically for clinical use. The MCA won an IDSA/Businessweek IDEA award in 2007. Versions of the MCA are manufactured by Motion, Philips, Panasonic, Advantech, and others.